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Effective: This Privacy Policy was last modified on September 28, 2015
MAC Property Management, L.L.C. ("Company") understands that security and privacy are important issues for visitors to our website (the "Site"). We maintain the following standards to help protect information collected online that personally identifies you. We may modify this Privacy Policy (the "Policy") at any time and, accordingly, we urge you to frequently review the Policy.
Citizens of the United States residing in the United States may apply for employment with the Company online. You do not have to submit a job application online unless you choose to do so. If you choose to apply online for a position, you may be required to voluntarily provide your name, address, phone number, e-mail address, educational information, prior employment information and/or other personally identifiable information (“Applicant Information”). You may even have the opportunity to provide your resume or CV in electronic form through the Site. If you provide any personal references, please note that it is your responsibility to obtain the consent from references before providing their personal information to us. By applying for a position with us through the Site, you consent to our use of your Applicant Information as described in this Policy. You may always refuse to provide the information requested through the Site but this may limit our ability to consider you as a candidate for employment. Please note that while you may remove your application from further consideration, once an application is made, you cannot remove it.
You may be asked to voluntarily provide your name, address, e-mail address, telephone number, date of birth, marital status, gender, age and/or other personally identifiable information ("Personal Information") to have access to features of the Site including, but not limited to, using the Resident Portal. If you sign up for certain services through the Site including, without limitation, completing a rental application, choosing to pay your rent or submitting a service request through the Site, then we may also collect certain financial information or sensitive information such as credit card information, bank account information, current employment information, income, credit history, social security number, driver’s license number, criminal history and other sources of income. By using the Site and allowing us to access your Personal Information, you consent to our use of such information as described in this Policy. You may always refuse to provide your Personal Information, and this may lead to our inability to provide you with certain services through the Site. In this Policy, Applicant Information shall be referred to as “Personal Information.””
We or our business partners may also collect information that is collected automatically, such as your IP number (a number used to identify your computer on the Internet) or the type of browser you are using, through the use of cookies or by other means ("Automated Information"). We hope that, by using Automated Information, we can update the Site to make it more useful to you and other users. We reserve the right to maintain, update, disclose or otherwise use Automated Information and aggregate data (which does not personally identify you), without limitation.
We may send e-mail communications to you regarding notifications related to our Site and services, as well as promotional e-mail messages. If you send an e-mail to us, you are communicating with us electronically. You thereby consent to receive communications from us electronically; however, please note that e-mail communications are not necessarily secure and confidential. For instance, it is possible that information transmitted to us via e-mail may be read or obtained by other parties. In an attempt to protect your privacy, our e-mail responses do not include personal account information. We recommend that you do not include such information in e-mail communications directed to us. We may communicate with you by postal mail, e-mail or by posting notices on the Site. All agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
We may make some public chat rooms, forums, message boards, and news groups available to you on the Site. Please remember that any such areas of the Site are public areas and may be viewed by other visitors to the Site. You should not post any Personal Information in these areas. Any information that is voluntarily disclosed by you in these areas is not proprietary or protected. Please see the section on Submitted Information in the Company's Terms of Use for additional information and restrictions regarding these submissions.
We encourage parents and guardians to be aware of and participate in their children's online activities. We do not knowingly collect, use or disclose Personal Information from any child under the age of 13.
Under certain circumstances such as your submission of a rental application for one of the properties listed on the Site, we may provide your information to a screening company in order to obtain a screening report for the property manager or owner for the property you have selected. Under the Fair Credit Reporting Act (15 U.S.C. §1681 et seq.), you may have the right to access, view and correct credit information relating to you held by a credit bureau by contacting such credit bureau.
We retain Personal Information for as long as the information is relevant to our business purposes or until you request that we remove the data by contacting us at service@macapartments.com, or write to us at: MAC Property Management, L.L.C., Attention: Resident Success Department, 1364 E. 53rd Street, Chicago, IL 60615.
In the event you do not wish to receive promotional e-mail from us, please follow the opt-out process contained in any e-mail message you receive from us.
When you visit the Site, we or a third party service provider may store or recognize some information on your computer in the form of a "cookie" or similar file that can help us in many ways. Personal Information is not collected through the use of cookies. For example, cookies allow us to tailor the Site to better match your interests and preferences and to assist in filing out various forms on the Site. We may also work with website analytics and advertising partners, including Google, to deliver advertisements on third party websites - these partners may set cookies on your computer's web browser. These cookies allow our partners to recognize your computer so that the ad server can show you our advertisements elsewhere on the Internet, and so that our analytics software can measure your engagement and interactions while using the Site. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you, and it allows us to optimize the performance of our advertising campaigns and the usability of the Site. With most Internet browsers or other software, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions to learn more about these functions. If you reject cookies, functionality of the Site may be limited, and you may not be able to take advantage of many of the Site's features.
The Site may contain links to other sites on the Internet that are owned and operated by third parties ("Third Party Sites"). We are not responsible for the collection or use of your Personal or Automated Information at any Third Party Sites. Therefore, the Company disclaims any liability for any third party's use of your Personal or Anonymous Information obtained through using a Third Party Site.
We have policies and procedures in place to protect the privacy and confidentiality of your PersonalInformation that we collect and maintain. All Personal Information is stored on secured servers in the United States, behind a firewall at a data center with access to data strictly controlled. We adhere to the Payment Security Industries Standard for storing card holder data and we use Secure Sockets Layering (SSL) to encrypt your personal financial information, including your credit card number, before it travels over the Internet. Access to your Personal Information is restricted to those employees or business partners who need to know that information as part of their job, to service your account or to provide products and services to you. Data protection laws in the United States may not be the same as those in other jurisdictions. If we transfer personally identifiable information outside of your jurisdiction, we will take steps to continue to protect your privacy. Any unauthorized use of the Site may result in criminal and/or civil prosecution.
If you have any questions or comments about this Policy or wish to update your Personal Information provided to us, please contact us by e-mail at service@macapartments.com, or write to us at: MAC Property Management, L.L.C., Attention: Resident Success Department, 1364 E. 53rd Street, Chicago, IL 60615. Please provide a concise communication with complete information, including your contact information.